The ground rules for browsing, buying (on Amazon), and everything in between.
These Terms of Use govern your access to and use of the website www.burnthatkarma.co.uk (the "Website"), operated by Burn That Karma Limited ("we", "us", "our"). By accessing or using the Website, you agree to be bound by these terms. If you do not agree, please do not use the Website.
Burn That Karma Limited
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Company Number: 16714905 | VAT Number: 510398703
Email: sandrine@burnthatkarma.co.uk
This Website is a brand and information site. It provides product information, brand content, safety data, and links to purchase our products. It does not sell products directly, process payments, or handle orders. All Burn That Karma products are sold exclusively via Amazon UK. When you click a link to purchase on Amazon, you leave our Website and enter the Amazon platform, which is governed by Amazon's own terms and policies.
All purchases of Burn That Karma products are made through Amazon UK. By purchasing on Amazon, you enter into a contract with Amazon EU S.à r.l. (or the applicable Amazon entity), subject to Amazon's Conditions of Use and Sale.
Ordering and payment: processed entirely by Amazon.
Delivery: handled by Amazon through the Fulfilment by Amazon (FBA) programme.
Returns and refunds: managed by Amazon under their returns policy. Amazon FBA orders typically benefit from Amazon's standard 30-day returns window. To initiate a return, go to "Your Orders" in your Amazon account.
Your statutory consumer rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 are unaffected by the choice of sales channel. If you believe a product is faulty, not as described, or not fit for purpose, you may exercise your rights either through Amazon's returns process or by contacting us directly at sandrine@burnthatkarma.co.uk.
We make every effort to display our products accurately on this Website. However, slight variations in colour may occur due to screen settings. Product weights, dimensions, and burn times are approximate.
All Burn That Karma candles are scented products containing fragrance oils. Please read the safety information and CLP warnings provided on each product page and on the product label before use. If you have known sensitivities or allergies to fragrance ingredients, please review the ingredient information carefully or contact us for the full Safety Data Sheet before purchasing.
All content on the Website, including text, graphics, logos, images, product names, product descriptions, and design, is the property of Burn That Karma Limited or its licensors and is protected by United Kingdom intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written permission.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.
The Website is provided on an "as is" basis. We do not guarantee that the Website will be available without interruption, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, Burn That Karma Limited shall not be liable for any indirect, consequential, or special losses arising from your use of, or inability to use, this Website.
This Website contains links to third-party websites, including Amazon UK and social media platforms. We are not responsible for the content, privacy practices, or terms of use of any linked websites. Accessing a third-party website via a link on our site is at your own risk.
For any questions about this Website, our products, or our brand, please contact us at sandrine@burnthatkarma.co.uk. We aim to respond within 5 working days. For issues related to an Amazon order (delivery, payment, returns), please contact Amazon directly through your Amazon account.
We may revise these Terms of Use from time to time. The revised terms will apply from the date of publication on this page.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.